Terms and Conditions
Effective Date: 07-01-2025
Welcome to Jaherat (“Platform”), a service provided by Dignity Infoway Pvt. Ltd. (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of Jaherat’s WhatsApp Cloud API services accessible through our website (jaherat.com) and related communication tools.
By accessing or using our Platform, you agree to these Terms. If you do not agree, you may not use our services.
1. Definitions
1.1. “Platform” refers to Jaherat, accessible via jaherat.com.
1.2. “Services” refers to all features and functionalities provided through the Platform, including the WhatsApp Cloud API tools.
1.3. “User” or “you” refers to any individual or entity using our Services.
1.4. “Content” refers to any text, images, files, or other data shared or uploaded by the User.
2. Eligibility
2.1. You must be at least 18 years old and capable of forming a legally binding contract to use our Services.
2.2. By using the Services, you represent and warrant that you meet these eligibility criteria.
3. Account Registration
3.1. You must create an account to access certain features of the Platform.
3.2. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted under your account.
3.3. Notify us immediately at engage@jaherat.com if you suspect unauthorized use of your account.
4. Permitted Use
4.1. You may use the Platform strictly for lawful purposes.
4.2. You agree not to use the Platform to send:
- Unsolicited messages or spam.
- Content that is defamatory, obscene, or violates third-party rights.
- Material promoting violence, discrimination, or illegal activities.
5. User Responsibilities
5.1. You are responsible for the content you create, share, or distribute using our Services.
5.2. You must comply with all applicable laws, including but not limited to the WhatsApp Business Policy and API terms.
5.3. You acknowledge that we may terminate or suspend your access to the Platform if you breach these Terms.
6. Fees and Payment
6.1. Certain Services may require payment. Fees will be outlined on the Platform.
6.2. All payments are non-refundable unless otherwise stated.
6.3. Failure to pay applicable fees may result in the suspension or termination of your account.
7. Intellectual Property
7.1. All trademarks, logos, and content provided by the Platform are owned by Dignity Infoway Pvt. Ltd.
7.2. You may not use, copy, or modify our intellectual property without prior written consent.
8. Data Privacy
8.1. By using our Platform, you agree to the collection and use of your data as outlined in our Privacy Policy.
8.2. You are responsible for ensuring that your use of our Services complies with data protection regulations applicable to your business or location.
9. Third-Party Services
9.1. The Platform integrates with third-party tools, such as WhatsApp’s Cloud API.
9.2. You agree to abide by all third-party terms, policies, and guidelines.
10. Termination
10.1. We may suspend or terminate your access to the Platform if you violate these Terms.
10.2. You may terminate your account at any time by contacting us at engage@jaherat.com.
10.3. Upon termination, your rights to use the Services will cease immediately.
11. Limitation of Liability
11.1. The Platform is provided “as is” and “as available” without any warranties.
11.2. To the fullest extent permitted by law, we disclaim liability for any indirect, incidental, or consequential damages arising from your use of the Services.
12. Indemnification
12.1. You agree to indemnify and hold harmless Dignity Infoway Pvt. Ltd. and its affiliates from any claims, damages, or expenses arising from your use of the Platform.
13. Governing Law and Jurisdiction
13.1. These Terms shall be governed by and construed in accordance with the laws of India.
13.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Rajkot, Gujarat, India.
14. Amendments
14.1. We reserve the right to modify these Terms at any time. Changes will be effective upon posting on jaherat.com.
14.2. Your continued use of the Platform constitutes acceptance of the revised Terms.
15. WhatsApp Message & Usage Policy
15.1. You agree to comply with WhatsApp’s Business Policy and other applicable guidelines while using the Platform.
15.2. Prohibited uses include:
- Sending unsolicited promotional messages or spam.
- Sharing content that is harmful, abusive, or discriminatory.
- Engaging in fraudulent, deceptive, or misleading practices.
15.3. The Company reserves the right to review and monitor message activity to ensure compliance.
15.4. Failure to adhere to WhatsApp’s policies may result in suspension or termination of your account.
16. Contact Us
For questions or concerns about these Terms, please contact us at:
Email: engage@jaherat.com
Website: jaherat.com
